Privacy Policy
This Privacy Policy explains how Linguistic Edge handles personal data in connection with its website and small-group language courses. It applies to inquiries, enrolment, course administration, and related website use.
How We Use Data
We use personal data to respond to inquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare written learning plans and progress summaries, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site, diagnose problems, and improve basic functionality.
Service Providers
We may share personal data with vendors that support website hosting, communications, scheduling, payment processing, record management, or similar operational services. These parties are expected to handle data under appropriate confidentiality and security obligations and to use it only for the services they provide to us.
Legal Disclosure
We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, or address fraud, security, or misuse concerns. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.
Data We Collect
We may collect name, contact details, inquiry content, level-screening information, course preferences, timetable choices, enrolment records, attendance-related information, payment status, and website usage data. Where needed for course administration, we may also process information about group matching, progress reviews, and materials requested for a class.
How We Collect Data
We receive data when users submit forms, contact us by phone or email, visit the center, or take part in course inquiry, level screening, enrolment, lessons, or progress review. We may also collect limited technical data automatically from the website, such as device and browser information, log records, and cookie-related identifiers.
Cookies We Use
We may use session cookies, persistent cookies, and similar technologies. Session cookies support navigation and form use. Persistent cookies may remember settings or help recognize returning visitors. Analytical cookies, where used, help us understand site performance and improve content and usability.
Cookie Controls
We use cookie controls to manage essential site functions, remember preferences where enabled, and measure basic site performance. If cookies are disabled, some features may not work as intended, and users may need to reset preferences on later visits.
Contact Information
Your Rights
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where we rely on consent for a specific activity, that consent may be withdrawn for future processing. Some requests may be limited if we must keep information for legal, contractual, or operational reasons.
How to Make a Request
Requests should describe the data or processing concern clearly so we can review it efficiently. If a request is incomplete or cannot be fulfilled as submitted, we may ask for clarification or explain the reason for any limitation. We aim to respond within a reasonable period under applicable law.
Retention
Retention periods vary by record type. Inquiry records are kept for a limited period unless they lead to enrolment. Enrolment, attendance, payment, and course administration records are retained for the period needed to manage the service and meet legal, accounting, or operational requirements. When data is no longer needed, we delete it or anonymize it where appropriate.
Policy Changes
The updated version will apply from the stated effective date. Where changes are material, we will take reasonable steps to draw attention to them through the website or other appropriate communication channels. Continued use of the website after an update means the revised policy will apply to later processing.